Frequently asked questions
What are your last delivery dates for Christmas?
When it comes to ordering prints for Christmas, please allow plenty of time for delivery as services may be reduced. To make sure your pictures arrive before Christmas Day, you’ll need to get your orders in before the dates listed below. Please be aware that pictures over A3 in size and in frames are printed and made to order, so please allow at least 3-5 days extra:
UK: Tuesday 15th Dec, 4pm
Europe: Tuesday 8th Dec, 4pm
USA & Canada: Friday 4th Dec, 4pm
Aus & NZ: Wednesday 2nd Dec, 4pm
Rest of the World: Friday 4th Dec, 4pm
These dates are only a guide based on information provided by Royal Mail. Occasionally, international orders can get held up in customs, which is unfortunately beyond our control.
The overall message is to start prepping for Christmas like a boss, and we will do our utmost to get your prints to you before Father Christmas is squeezing himself down your chimney.
How is Covid-19 effecting business?
Due to the current, extenuating circumstances, we are taking extra steps to minimise risk. We are regularly cleaning hands and our workspace. We will continue to send out your orders as quickly as possible, whilst ensuring safety is paramount. We appreciate your support for small business at this difficult time. Stay safe, stay well.
Where do you ship to?
We post our prints all over the world, however we only post framed prints within the United Kingdom, delivered by courier with tracking. We do not send framed prints out of the UK.
How long will my order take to arrive?
We do our best to get your orders to you as fast as possible.
Poster sizes A4 and A3 are kept in stock (unless otherwise advised) and sent via UK Royal Mail regular 2nd class, but do not have tracking.
Larger size posters are printed to order which can take 2-5 days and are sent via courier with tracking. Delivery times are surprisingly quick especially to international destinations, but times do vary from a few days to a week.
Framed prints are made to order and can take 2-5 days depending on the size ordered. Framed prints are only available in the UK, we do not send overseas.
Please be aware of postage times before ordering. Delays however can occur due to hold ups in customs, which is out of our control.
United Kingdom: 1-3 business days
North America: 1-3 weeks
Europe: 1-2 weeks
Australia, New Zealand and Oceania: 2-3 weeks
We do our best to meet these delivery estimates, but can't guarantee them.
Can I order a print in a size not already available?
The smallest print we offer is A4 and the maximum is A0 or equivalent. If you require any sizes between these, please get in touch for a quote. Please note costs may be higher for bespoke sizes. We do not offer postcard sizes.
Can you custom or personalise designs?
Yes, we can customise and personalise a selection of our designs or create something new especially for you. Please contact us for a quote at email@example.com
Do you have any other designs?
The full collection is available on the website. If you have a suggestion, they will be added to a list and if enough people ask, then it will be created. New designs are added to the website when created.
We only have one Leigh-on-Sea mug and box design currently.
How big are the framed prints you sell?
We have a range of framed prints in different sizes. The size is the complete, whole frame including print, mount (where applicable) and edge of frame:
A4 framed print 32 (W) x 42 (H) cm or 8.3 x 11.7 inches
A3 framed print 42 (W) x 52 (H) cm or 11.7 x 16.5 in
50 x 70 cm framed print 52 (W) x 72 (H) cm or 19.7 x 28.3 in
61 x 91 cm framed print 63 (W) x 93 (H) cm or 24.8 x 36.6 in
Any framing recommendations?
The majority of our posters come with a white boarder but look great when framed with a white mount. We sell all our designs already framed in a selection of sizes (available in the UK only), ready to hang on the wall, alternatively a large selection of frames are available online from Amazon and other retailers. Our unframed prints do not come with mounts.
For poster sizes A2 and upwards we would recommend they are framed professionally. With larger posters they can sag and ripple over time if not framed correctly. With our framed poster prints 50x70cm and 61x91cm we stick to 3mm adhesive backed foam core before framing, keeping them ripple free. This is advised.
Are your products environmentally friendly?
We try our best to reduce the impact of making and selling our products on the environment. These are some of the steps we take:
1, Our pictures are printed on FSC Certified paper. This means that the wood used in making the paper and the manufacturer met the requirements of the Forest Stewardship Council.
2, Our pictures are sold in sleeves made from corn starch and are bio-degradable (UK only). The backing card is made from recycled paper.
3, Our prints are professionally printed locally, only 7 miles down the road to reduce carbon emissions.
4, Our UK orders are posted in tubes which are plastic free. Courier and overseas orders require stronger packaging, so conventional tubes are used.
5, We recycle any paper waste, reduce and reuse what we can.